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Reviews shown here have been placed by customers purchasing from our website. Upon completing a purchase, each customer has the option to leave a review about their experience.
Excellent help from your parts department, who guided me through the online order, giving me the correct part number etc. Thanks again parts department!!
n/a
very easy
for 2020 gx460 and 2019 rx350
Great service! Very helpful!
Great service in the parts department!! Thank you Scott.
Scott was amazing and very friendly. Knew exactly what I needed and walked me through very quickly. Thank you
was confusing to buy online. user needs to know that electing the dealership allow for them to make the online purchase.
I just placed the order. So far, so good.
smooth ordering process, like it should be
EASY PROCESS!
Very easy Buying process. Shout out to Mr. TINO for guiding me in buying the correct part and part numbers! Saved me time, money, and the hassles of ordering the wrong part. Thank you Sir!! Excellent customer service!
Easy process ordering and checking out. Current discount deals are great! and the best part is that we are ordering OEM parts
Great
I WAS VERY IMPRESSED WITH THE ENTIRE STAFF THEY WORK AS A TEAM I HAD MADE A ADDRESS ERA THEY CONTACTED ME LEFT A MESSAGE THAT I DID NOT LISTEN TO TILL LATER HOWEVER WHEN I REACHED THE TEAM MEMBER SHE ASSISTED AND WE GOT IT DONE I CAN ONLY RATE THEM AS EXCELLENTLY OUTSTANDING THEY ARE THE BEST.
THE PROCESS WAS SMOOTH, I HAD A COUPLE OF QUESTIONS HOWEVER THE PARTS DEPARTMENT PEOPLE WERE VERY HELPFUL AND ASSISTED ME THEY WERE EXCELLENT.
Excellent thanks
Excellent service
Nice website. I really appreciate the discounted shipping
Called into Lexus of Riverside and spoke with Dante who was very helpful with advising me about getting this part ordered and delivered to me ASAP! Happy that I be getting this part sooner than later.
PLEASE SEND ASAP THANK YOU!
Appreciate very much the help from Tino for placing this order!
Don't forget to ship to home (shipping address) as I don't want to have to travel 75 miles to Lexus of Riverside to get key gloves....shipping address and billing address are the same
Super Duper! Tino is the best!
Great feedback on correct fitment for my car. Thanks Scott!
Great service from Tino!
so far good
I was very impressed with the service, personal delivery to my house. Amazing!
Easy to use and order!
Good
Great!
Very kind customer service !
Great customer Service from the parts department to help me find nd order.
Great Price, and such an easy experience. I am adding you to my favorites for Lexus parts. Thanks
REALLY EASY TO SHOP. I LOVE THE FREE SHIPPING FOR PURCHASES.
not sure why it was not installed when buying vehicle....
That was quick, just waiting on email
Nice and easy
Easy and quick
Very nice, easy to purchase.
Very quick, easy and professional help to make this order from the gents in the parts dept. Thanks you!
Great help on finding a hard to find part.
Thanks Tino......
very good
Excellent
Great website. easy to use!
Can't fid touch up paint. I had to go to "Dr. Colorchip" Now I need trim color LB00, not UCAFO as suggested by Mr. Dante (nice Man). Leave a message on my cellular as to the right keyword to search for touch up paint on the .com.
Excellent service. User-friendly website. Keep it up!!
Great service!
Very good. Mr. Flores is outstanding
Thank you Tino Flores for your big help!
need to update vehicle find for 2022, do not see 2022 IS500 F Sport Performance
Spoke on the phone with Dante in parts dept. and appreciate his honesty and helping out. Thanks!!
I called multiple times to the parts department for questions and help they were amazing help very patient and knowledgeable
Fabulous
Excellent and Efficient service! Thank you!
GREAT TRANSACTION
Always available and great price plus goof customer service!!!
Tina in parts was very professional and offered great customer service skills. Thank You!
Great price
GREAT!
First time to order parts, I bought my Lexus at riverside
Easy to order and amazing order desk staff in Lexus Riverside (Tino) who advised me to order the correct part numbers. Thank you!
Easy to navigate!!!
Appreciate Tino notifying me that I ordered the wrong cargo mat. Excellent follow-up. Thank You!
Very helpful and easy to use. Thx
Scott from the Parts Department helped me through the ordering process. He was extremely nice and helpful. I really appreciated his assistance.
Scott was very professional and instructed me on how to make the purchase online. Excellent service!
The order was perfect and very fast delivery!
GREAT CUSTOMER SERVICE
So far so good. As long as the parts are correct, then it will remain 5 stars :)
great service
Exellent service
My Experience with Lexus of Riverside has been top notch service and parts ......Excellent location
Very helpful parts salesperson at Riverside Lexus
Always polite, patient and helpful.
awesome!
Excellent customer service at your local parts store, thank you.
Easy
nice.
online orders are easy.
Good deal Thanks
The website is a bit rough to scroll around. The diagrams are also tough to read. However, I was able to speak to a parts representative at Lexus of Riverside who was amazing and helped me find what I was looking for.
Very good and happy with the service
Easy to order.
This my 3 car I bought from Lexus of riverside I love them
If receiving the mats goes as well as buying them, this is a 5 star purchase for sure!
ez
Easy to use.
GREAT ! I WOULD HIGHLY RECOMEND LEXUS OF RIVERSIDE
Once again, great service at Lexus Riverside Parts department. I wish other dealerships could take lessons on Customer service from this dealership. Always a Lexus owner. I tried the rest, now I drive the best, LEXUS!
13 years ago I bought my first Lexus and I will never buy another brand. When you buy a car it does not end at the Sales floor. Lexus of Riverside has the best Service and Parts department. I only buy Lexus OEM parts and from this dealer. I have never had a bad experience and understand that this dealership really cares for their clients. Lexus is part of our family and I am proud of my sign in my garage that says "Lexus Parking Only!"
This Dealership ALWAYS gets my order corect and has most of the items in stock. I only shop here!
I wish I could select different faster shipping options or at least be able to tell if in stock and how soon I can expect my order? Thanks
Your website states complimentary shipping at checkout with code SHIPLEXUS. I entered code and did not see savings at next step of checkout.
awesome
Thank you!
Good web site
It was easy to select and order the product. It would be awesome if you could program or, for free, based on the vin i provided.......... Fingers crossed.
Excellent service I even call and got excellent service
THANK YOU FOR YOUR HELP TINO.
EASY ORDER AND CHECK OUT
Great Customer service.
A little premature, I can tell you better when I receive my purchases. The site was good.
Loved the discount and the verification of the fitment!
thank you
excellence
Fantastic! Thank you for making it so easy to order online, and for having reasonable prices! Elena was fantastic, and answered all my questions!
Quick and easy. I wish I had shipping options though. I would have paid extra for overnight.
Thank you to the gentlemen for helping me out and letting me know online shopping will safe me money. Quicker & faster.
it's said free shipping thru June 30th but I couldn't find the place to enter code "SHIPLEXUS"?
Called Riv. Lex parts. Dante answered the phone. He spoke clearly and was professional in assisting me find the correct part for my old, 2010 Lexus. Thank you again.
I am a returning customer because their parts department is excellent.
Elena is the best! Thank you for your help
Very good
Excellent customer service. Elena was very helpful.
Great sale!!!! Thanks!!!
very easy to use website
Fast and easy!
Thank you. It was easy to order.
Thank you so much for letting know the right parts to order:)
GREAT
Does Lexus offer a military discount to active military? I wasn't able to find any option when making my purchase.
Great service and knowledgeable in double-checking my order to ensure I get the correct parts.
k
See Notes on Order. Please do not charge shipping and handling of $28.95 as I will pick up at dealership. Call me if any questions. Thanks 951 318-8950
no problems
Very easy to find what your looking for.
Quick and easy experience
Very easy and convenient to find and purchase what I needed online.
I'm glad to have order my car mats for my new vehicle
Thank you for telephone support!
easy to use
very easy shopping at website
4 star
Nice find, easy to order
RIVERSIDE LEXUS HAS ALWAYS GIVEN ME SUPER SERVICE. SCOTT AND ELENA HELPED ME GET THE CORRECT PART, WHEN I ORDERED THE WRONG PART. THANK YOU VERY MUCH.
EXCELLENT
SO FAR, SO GOOD
VERY SIMPLE
Excellent!
nice